Recently, Evergy customers were targeted through scammers using a fake website, a fake phone number and even impersonating an Evergy employee in person. Customers have also reported scams offering a discount if customers use a specified "payment service." If you''re unsure if it''s Evergy, hang up and give us a call directly to verify.
READ MOREWelcome to Evergy. There are many ways to personalize your experience with us. Explore your options below. Start getting to know what''s available to you. Bill and payment history. Rate and payment plan options. Energy usage reports and
READ MOREThe outage map lets you see outages, report an outage or find an estimated restoration time. View the outage map, take advantage of our outage map guide to utilize features (like saving your location or estimated restoration times) or follow along with our latest outage updates in a major storm or outage event.
READ MOREA. Our customer service team is here to help you. Contact us by phone or online. To determine the best phone number or online resource, view our contact us information .
READ MOREWhere do you receive your service? division. Please enter your address Submit. OR. Evergy Territories Kansas Central Missouri Metro Kansas Metro Missouri West Call customer service 888-471-5275 Back to Top. About Evergy About Evergy Our Company
READ MOREFind out how to reach Evergy customer service by phone, email or online form for various enquiries and complaints. Learn about faults and emergencies, life support, concessions,
READ MOREChat live with Customer Support. Open the blue "Chat" window at the bottom of your browser to be connected with a representative. Ideal for quick questions and order support. Available Monday – Friday, 9am – 9pm EST, excluding federal holidays. Email [email protected] . Ideal for checking order status & product
READ MOREEvergy is introducing four new time-based plans for you to choose from to comply with the change in Missouri. Customers who do not select a new plan will be moved to the Default Time Based Plan (formerly the Peak Reward Saver plan). With time-based rates, you''ll actually pay less than you do now for any energy used during the 20 off-peak hours
READ MOREOur customer service team is here to help you. Contact us by phone or online. To determine the best phone number or online resource, view our contact us information .
READ MOREWelcome to Evergy. Please select your account location. Knowing where your account is located will help us serve you better.
READ MOREKnowing where your account is located will help us serve you better. Zip code. OR. Kansas Central. Missouri Metro. Kansas Metro. Missouri West.
READ MOREEvergy Connect, an in-person customer assistance center in downtown Wichita, Is now open to the public. The Center, located at 111 Ellis Street, off Douglas Avenue and two blocks west of Hydraulic, offers customized face-to-face account support, consultations and application assistance for utility payment programs and resources, self
READ MOREDon''t have online access? You''ll need your account number to complete registration. Register Now
READ MORESign in to your Evergy account to view and pay your bills, check your energy usage, set preferences and more. You can also access financial assistance and payment plans if
READ MOREEvergy consists of four service areas. There are two service areas in Kansas and two service areas in Missouri: How to locate your service area . If you''re still unsure which service area you''re in, you can find it on your bill or online account ange your location at any time in the top, left section of the website ribbon, above the Evergy logo.
READ MORESet up your profile to find job openings that fit your experience and interests. Search jobs by keyword, the date the job was posted and a number of other factors. If you''d like to apply for a position, you must first register to create an online profile. Returning applicants can simply log in and search.
READ MOREMaking connections to help you save. At Connect, we understand everyone''s energy needs are different. That''s why we believe in a personalized approach to customer service. Our team of specialists provide one-on-one support for a variety of services, including understanding your bill and payment assistance resources, along with energy-efficiency
READ MOREStill need help? Get answers to your questions about your bill and making payments.
READ MORESee how energy efficiency, delivery and generation works along with finding info on your rate options. We want to be completely transparent in sharing information on our energy generation, delivery and how we work to stay efficient using a mix of energy sources — as well as making sure you have all the information you need to choose the right
READ MOREView our Electric Service Standards. If you''re starting service as a new customer, moving (within our service areas) or stopping service entirely/moving outside of our service areas, you can walk through the process below. If you need to update your energy service as a business customer, simply click "Business" in the top-left of this page.
READ MORECall customer service. 888-471-5275. Get answers to your questions about how to contact us.
READ MOREYou can view the outage map to find an estimated restoration time (if available) for your outage. You can also fill out our medical customer program application to see if you qualify. If you rely on life-support equipment that doesn''t have a backup power supply, we can help you make special arrangements during power outages.
READ MOREEvergy''s Customer Service provides payment options, and helps customers resolve issues.
READ MOREIf you''re 60 or older and disabled or often away from your home for long periods, you can identify a friend, relative or agency to contact if your payment becomes overdue. These special friends aren''t responsible for your bill, but they can help you avoid potential service disconnection. To enroll, call us at 888-471-5275. Financial
READ MOREKansas Metro, Missouri Metro and Missouri West customers can contact customer care at 888-471-5275. Kansas Central customers can contact customer care at 800-383-1183.
READ MOREStarting or Stopping Service. Customer Service. General Questions. Saving Energy at Home. Saving Energy for Businesses. Tree Trimming. Evergy''s Help Center provides
READ MORECharges. Customer charge: a monthly charge intended to recover costs of metering, billing, collection and customer service incurred in servicing your account that''s applied to all accounts, residential and business, regardless of how much energy you use. Basic service fee: a flat monthly fee that partially covers fixed costs associated with
READ MORETake advantage of billing options that work best for you and learn more about your bill. When you''re able to understand your bill and find the options that work best for you, you''ll know what to expect throughout the year. Take a look through your bill with our interactive tool, view payment and billing options, or learn about financial assistance.
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